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Unwavering Integrity and Commitment
to Innovation Since 1981

Who We Are


Systel Business Equipment is the largest independent dealer of office automation equipment in the Southeast. Now, more than 40 years since being established, Systel has become an award-winning, multi-million dollar company that proudly serves all 100 counties of North Carolina as well as parts of South Carolina, Georgia, Tennessee, and Virginia.

What Drives Us


The commitment to innovation, quality, and attention to detail that Systel is known for has contributed to its exponential growth in the days since it first began. Despite the growth and success that Systel has experienced, customer service remains the number one priority.

What We Do


Systel recognizes that business needs are changing, and has focused much of its efforts on working with manufacturers who are developing technologies that are designed to help effectively and efficiently manage businesses. In order to stand behind the products we promote, Systel tests all of the latest technology within our own business environment to ensure the products and services are up to par for our customers.
 

Where We Come From


Systel Business Equipment was founded on November 1, 1981, by current President and CEO Keith Allison in Fayetteville, North Carolina. Beginning with a handful of employees, Systel has now grown to over 250 employees and has since become a leader in its industry. Allison’s three daughters are all working in the business with the intent to sustain the company’s success by expanding product offerings and solutions that offer innovation and sustainability, all while continuing to carry out their father’s vision.

 

Our Story

 

 


Award Winning Service for Industry Excellence and Financial Growth

Systel has been recognized on Inc. Magazine’s 500|5000 list as one of the fastest growing companies, and has been consistently honored as a Business North Carolina Top 125 Private Company and an ENX Magazine Elite Dealer. We are proud to be an HP Premier Managed Print Partner as well as a Konica Minolta Pro-Tech and Ricoh RFG Circle of Excellence Certified Dealership.

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Your #1 Trusted Vendor in State, Federal, and Cooperative Purchasing

Systel offers a robust portfolio of purchasing contracts in the federal, state, and local levels. Our procurement, group purchasing, state contracts and manufacturer partnerships give customers access to all of our products, services, and solutions at advantageous pricing for many verticals with our available contracts.

Core Values_Bullet Point_Check Marks_Positivity-RESIZED  Sourcewell 
Systel Logo Bullet Points_Square_Checkmark  National Bar Association
Systel Logo Bullet Points_Square_Checkmark2  GOVMVMT
Core Values_Bullet Point_Check Marks_Availability-RESIZED  AEPA & NASPO Value Point
Core Values_Bullet Point_Check Marks_Positivity-RESIZED  Vizient & Premier
Systel Logo Bullet Points_Square_Checkmark  OMNIA Partners
Systel Logo Bullet Points_Square_Checkmark2  Ministry Resources
Core Values_Bullet Point_Check Marks_Availability-RESIZED  Federal Partnerships (CHESS, GSA, 8A)

Our Guarantee

When you come to Systel, we don’t just sell you a product. We work to ensure that your hardware or software will create long-term benefits for you. Read the guarantee that we promise to all of our customers. Our company was founded on the belief that providing the best customer service and satisfaction is not a one-time goal but a continuing commitment of innovation, quality and attention to detail. This philosophy is embedded in Systel’s corporate structure, written into its mission statement and shared by every employee. We guarantee your satisfaction or we will make it right!

Systel Logo Bullet Points_Square_Checkmark  The Latest in Business Technology
Systel Logo Bullet Points_Square_Checkmark2  98% Uptime Guarantee
Core Values_Bullet Point_Check Marks_Positivity-RESIZED  Quarterly Account & Service Reviews
Core Values_Bullet Point_Check Marks_Availability-RESIZED  Regular Preventative Maintenance
Systel Logo Bullet Points_Square_Checkmark  Automated Meter Reading/ Supplies Fulfillment
Systel Logo Bullet Points_Square_Checkmark2  Back up Machines for No Downtime
Core Values_Bullet Point_Check Marks_Positivity-RESIZED  Hard Drive Destruction with Certificate
Core Values_Bullet Point_Check Marks_Availability-RESIZED  Customized billing for multiple locations
Systel Logo Bullet Points_Square_Checkmark  Strong Financially Sound Company
Systel Logo Bullet Points_Square_Checkmark2  Systel Printing for Backups if Needed

Our Mission


Backed by our tradition of excellence, we are committed to the highest level of customer service and satisfaction in business solutions.

Our Vision


The trusted office solutions partner providing superior technology products and exceptional service, allowing our customers to focus on their customers.


Our Core Values


Core Values_Bullet Point_Check Marks_Availability-RESIZED  AVAILABILITY: Clearly defined and communicated windows of access for our teammates and customers

Core Values_Bullet Point_Check Marks_Commitment-RESIZED  COMMITMENT: Ownership of the core values and how that affects the success of you and your teammates

Core Values_Bullet Point_Check Marks_Teamwork-RESIZED  TEAMWORK: Respect, support, and encourage teammates through consistent and transparent communication

Core Values_Bullet Point_Check Marks_Accountability-RESIZED  INSPIRED: Taking responsibility for the motivation to make a difference

Core Values_Bullet Point_Check Marks_Positivity-RESIZED  POSITIVITY: Recognition that your attitude and its effects has a direct influence on the success of you and your team

Systel Logo Bullet Points_Square_Checkmark2  ACCOUNTABILITY: Willingness to accept the challenge to meet and exceed expectations daily 

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Community Involvement

At Systel, we are dedicated to investing in the communities we serve. We go beyond just words and truly make an impact through our philanthropic endeavors. From volunteering our time, making monetary contributions, offering barters and discounts, to supporting meaningful causes and nonprofits through corporate sponsorships and active participation in local charity events and volunteer efforts, Systel strives to make a difference not just to our customers, but to our community as a whole.

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