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    order fulfillment specialist

    Order Fulfillment Specialist

    Inventory Control/ Warehouse

    Supervisor Order Staging

    Non-exempt - 8:00 am – 5:00 pm, Monday – Friday (40 hours per week) (1 hour lunch break between 11:00am - 2:00pm)

    Summary

    This role involves processing orders, handling backorders, and ensuring prompt 204D order fulfillment with accuracy. You'll manage UPS shipments, incoming freight, in addition to assisting in physical inventories, reconciling discrepancies, setting up major account units, reporting damages, and coordinating deliveries for large installs.

    Description

    Location: Fayetteville, NC

    Responsibilities:

    • Pulling branch orders for order staging and pulling supply orders in the shipping room as needed.
    • Processing branch orders for order staging process working with multiple locations and maintaining backorder list for all orders and updating with order status.
    • Update delivery status to facilitate quick order turn around for 204D orders, billing and completed 204D orders
    • Back up for 204D as needed
    • Ship and receive UPS orders as needed for parts and supplies as needed.
    • Receive and check-in incoming freight as needed.
    • Data entry on UPS system, use E-Automate system and Handheld Scanner.
    • Assist with physical inventory to include technician and equipment inventories, work on reconciling if requested.
    • Work on update data entry projects as needed
    • Learn process of Staging of Wholesale equipment orders and tracking thru completion
    • Assist with tracking lease return units and coordinate with shuttle drivers.
    • Unboxing and preliminary setup of major account units as needed
    • Update bin locations as needed for relocation of products
    • Notify Purchasing/Inventory Control of any damaged items.
    • Processing branch orders for order staging process working with multiple locations and maintaining backorder list for all orders and updating with order status.
    • Stage orders, log backorders
    • Update backorders as completed and update order status to include delivered
    • Reconcile weekly shuttle summaries and coordinate monthly with Beth and billing
    • Notify of inventory discrepancies noted through staging or supply shipments.
    • Coordinating delivery worksheets with service and branches for large installs with the team.
    • Update pricing and various other data entry projects to include warranty information
    • Various assignments and projects as assigned by management.
    • Notify Purchasing/Inventory Control of any damaged items.
    • Coordinating delivery worksheets with service and branches for large installs.

    Requirements:

    To perform this job successfully, an individual must have a valid driver’s license and a good driving record. Must be familiar with a computer, be able to lift 70 lbs and operate a forklift. Must be precise with numbers. Must have the ability to communicate orally and verbally with employees, vendors and customers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.