Testimonials & Case studies

Thanks so much for providing copiers for our disaster relief efforts during Hurricane Florence.

I just wanted to take a minute out of an extremely busy day to thank Systel for the service provided to our company by your staff. We have always had GREAT service from Systel but today was outstanding. I wanted to let you know that the Systel staff deserves a ‘pat on the back’ for a job well done.

I’ve been very satisfied with Systel printer support. We’ve had very minimal issues that required a visit by a tech, yet they've been great to work with and show up very quickly after the call.

I want to thank Systel for the amazing service you have provided over the last three years with our printing equipment. You have been supportive and helpful in every way in providing us an excellent solution to our printing needs. Thank you, Systel, for being a company of integrity and for being committed to your customers.

Systel has been beneficial to our business with their professional service and fantastic work on our monthly calendars. They serve our needs and make doing business very convenient. Their efforts with mailing lists and graphic designs are second to none. I highly recommend Systel as a company to work with.

I'd like to highlight the outstanding work done by Systel in replacing our 12 Ricoh copiers. Our Account Manager has done excellent work spending countless hours with our staff before (and after) managing the installation of our new Ricoh and Konica Minolta copiers, training our staff and helping ensure the smoothest transition possible for my team.

To say that Systel has exceeded our expectations is an understatement. Systel has shown an eagerness to keep our equipment running properly and keep us happy. Systel completed each location’s install in less than 3 hours. Since the install, Our Account Manager has been easily accessible to us, providing support, in person, for any of our employees who may need it.

Making Systel our vendor for digital office equipment has truly taken the anxiety out of our printer fleet management.

I have enjoyed working with Systel. What I like about Systel is that we get a live person on the phone when we call for service. That has been a huge plus in learning about the different companies who sell business equipment. The customer service is wonderful and I appreciate it.

The technical service we received was superior and the technician really went the extra mile to make sure our machine was running properly before he left the job. I really applaud the customer service and attention to detail.

We had experienced a complex problem that could have easily been determined as unresolvable. Instead, our Service Technician completely engaged in getting to the bottom of the problems and we no longer have the connectivity issues we were experiencing. He also left instructions and a thumb drive to help with future connections to new devices. We are grateful to receive this remarkable level of service!